OPERATIONS ANALYST
Data-driven analyst with expertise in workflow efficiency, KPI tracking, and process optimization.
CONTACT
📞 +44 20 7946 1122
📧 james.parker@email.com
📍 London, UK
SKILLS
- Workflow Analysis
- Lean & Six Sigma Methods
- Data Visualization (Power BI)
- Process Automation
- KPI Tracking
- Business Reporting
LANGUAGE
English (Native)
French (Intermediate)
James Parker
EDUCATION
2015 - 2019
King’s College London
B.Sc. Business Management
2013 - 2015
London Business Academy
Diploma in Business Analytics
EXPERIENCE
Operations Analyst
2021 - Present
HSBC, London
- Monitored KPIs and provided performance insights to leadership teams.
- Implemented workflow improvements, reducing processing time by 15%.
- Collaborated with IT to develop automation dashboards.
Junior Operations Analyst
2019 - 2021
Barclays, London
- Assisted in data collection and analysis for business process reviews.
- Developed reporting templates to standardize operations reports.
- Provided support to senior analysts in cross-functional projects.
Business Analyst Intern
2018 - 2019
PwC UK
- Supported workflow audits and business model reviews.
- Created Power BI dashboards for client presentations.
- Documented findings for senior consultants and stakeholders.